Grievance Redressal
Last updated: 13 July 2026
We take complaints and data-protection concerns seriously. If you have any grievance about our services or your personal data, please reach out.
Grievance / Data Protection Officer
Name: [To be appointed]
Email: grievance@gromitra.in
Phone: +91 90000 00000
Address: [Your registered office address]
How to raise a complaint
Email us with your name, registered mobile/email, case reference (if any) and a description of the issue. We acknowledge complaints within 48 hours and aim to resolve them within 15 working days, as required under the DPDP Act and IT Rules.
Data rights requests
To access, correct, or erase your personal data, or to withdraw consent, use your account settings or email the Officer above. We will verify your identity before acting on the request.
This is a general template. Please have it reviewed and finalised by a qualified legal professional before relying on it for your business.